Terms of Service
Last updated: July 10, 2026
These Terms of Service ("Terms") are an agreement between Paralegal Genius Inc., a Delaware corporation ("Paralegal Genius," "we," "us"), and the customer using our services ("Customer," "you"). They govern the paralegalgenius.com website and the Paralegal Genius application and related services (together, the "Service").
If your organization has signed a separate agreement with us — such as a Master Services Agreement or Order Form — that signed agreement controls wherever it conflicts with these Terms. Otherwise, these Terms apply.
By accessing or using the Service, you agree to these Terms. If you accept on behalf of a law firm, company, or other organization, you represent that you have authority to bind that organization, and "Customer" means that organization. The Service is intended for business use by professionals who are at least 18 years old; it is not directed to consumers or children.
1. Use of the Service
During your subscription term, we grant you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes, for the number of users and cases covered by your plan or Order Form. Accounts are provisioned for individual authorized users; you are responsible for keeping credentials confidential, for removing access when people leave your organization, and for your users' compliance with these Terms.
You agree not to: use the Service in violation of law or third-party rights; upload malicious code; interfere with or disrupt the Service; attempt unauthorized access or security testing without our written consent; scrape or copy the Service by automated means; sublicense, resell, or operate the Service for the benefit of third parties; or reverse engineer the Service except to the extent permitted by applicable law.
2. AI Output — Not Legal Advice
Paralegal Genius uses artificial intelligence to generate summaries, chronologies, answers, and other output from documents you upload ("Output"). Output is machine-generated and may contain errors or omissions. The Service provides page-level citations so you can check Output against the source documents — you must review the cited sources before relying on Output in any legal matter, claims decision, report, demand, deposition, or other professional use.
The Service does not provide legal advice, and no attorney–client relationship is created with Paralegal Genius. Paralegal Genius does not practice law. Attorneys, paralegals, claims professionals, and other users remain solely responsible for their professional judgment and for how Output is used.
3. Your Data
You retain all right, title, and interest in the documents and information you upload to the Service ("Customer Data") and in the Output generated from your Customer Data. We receive only a limited license to host and process Customer Data as needed to provide the Service to you and to provide technical support you request.
You are responsible for your Customer Data — including having the rights and authority to upload it and to permit our processing of it, and for its legality and accuracy.
4. No Training on Your Data
We do not use Customer Data or Output to train, fine-tune, or improve any general-purpose AI model, and we do not permit our subprocessors to do so. Customer Data is used only to provide the Service to you.
5. Confidentiality, Privilege, and Security
We treat Customer Data as your confidential information and protect it with administrative, technical, and physical safeguards appropriate to sensitive litigation material. Each party also agrees to protect the other's non-public business information with at least reasonable care, and to disclose it only as required by law (with prompt notice to the other party where legally permitted). These obligations survive termination.
We act as your service provider. Our handling of Customer Data is designed to preserve attorney–client privilege and work-product protection; we do not review Customer Data except as needed to operate the Service or as you direct in a support request.
Customer Data is stored and processed in the United States.
If your Customer Data includes protected health information, contact us to put a Business Associate Agreement in place before uploading it.
6. Subprocessors
We use a limited set of vetted service providers — such as cloud hosting and AI infrastructure providers — to deliver the Service. Subprocessors are bound by confidentiality obligations and the same no-training and no-secondary-use restrictions that apply to us, and receive Customer Data only as needed to provide the Service.
7. Our Intellectual Property
Paralegal Genius owns the Service, including the software, models, website, branding, documentation, and all improvements. Except for the limited use rights granted in these Terms, no rights in the Service are transferred to you. If you give us feedback or suggestions, we may use them without restriction or obligation. We will not use your name or logo in marketing without your prior consent.
8. Fees
Fees, billing, renewal, and cancellation terms are set out in your Order Form or signed agreement with us. Unless that agreement says otherwise, fees are non-refundable. Free trials are provided as-is for evaluation and may be modified or discontinued at any time.
9. Term, Termination, and Data Return
These Terms apply for as long as you use the Service or maintain a subscription. Either party may terminate for material breach if the breach is not cured within 30 days of written notice. We may suspend access for overdue payment, a security threat, or a violation of Section 1, and will restore access when the issue is resolved.
Before termination takes effect, you may export your Customer Data and Output from the Service. Upon written request after termination, we will delete Customer Data within 30 days, except where the law requires us to retain it. Sections 2, 3, 4, 5, 7, and 10 through 13 survive termination.
10. Warranties and Disclaimer
We warrant that the Service will be provided in a professional manner and will perform substantially as described in our documentation. Your exclusive remedy for breach of this warranty is that we will correct the issue or, if we cannot, refund the unused prepaid fees for the affected Service.
Except as stated above, the Service is provided "as is." We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that Output will be accurate or complete (see Section 2).
11. Limitation of Liability
Neither party is liable for indirect, incidental, special, or consequential damages, including lost profits, even if advised of the possibility. Each party's total liability arising out of these Terms is limited to the fees paid or payable by Customer in the 12 months before the claim arose.
These limits do not apply to a party's breach of Section 5 (Confidentiality), its indemnification obligations under Section 12, or its gross negligence or willful misconduct. Nothing in these Terms limits liability that cannot be limited under applicable law.
12. Indemnification
You will defend and indemnify Paralegal Genius against third-party claims arising from your Customer Data or your breach of these Terms. We will defend and indemnify you against third-party claims that the Service, used as permitted under these Terms, infringes a patent, copyright, or trademark — excluding claims arising from your Customer Data, modifications we did not make, or combination of the Service with products we did not supply. The indemnifying party controls the defense; the indemnified party must give prompt notice and reasonable cooperation.
13. General
Governing law and venue. These Terms are governed by Florida law, and disputes will be resolved exclusively in the state or federal courts located in Tampa, Florida.
Assignment. Neither party may assign these Terms without the other's written consent, except that either party may assign them to a successor or affiliate in connection with a merger, reorganization, or sale of substantially all of its assets.
Notices and electronic agreement. We may provide notices by email or through the Service. Accepting these Terms electronically — including by clicking "I Agree" in the application — has the same effect as a physical signature.
Changes to these Terms. We may update these Terms from time to time; the current version and its effective date will always be posted on this page. For material changes, we will notify active customers and may require re-acceptance in the application; continued use after notice constitutes acceptance of non-material changes.
Other terms. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect. Neither party is liable for delay caused by events beyond its reasonable control, except payment obligations. The parties are independent contractors. These Terms, together with any signed agreement and the Privacy Policy, are the entire agreement about the Service.
14. Contact
Questions about these Terms can be sent to:
Paralegal Genius Inc.
1600 East Eighth Avenue, Suite A133-A, Tampa, Florida 33605
Email Address: [email protected]